IT Support & Managed IT Services in North Wales
The complete IT department
for your business.
One in-house hire can be good at one or two things. Faraday IT gives you a whole team instead — IT support, cloud and Microsoft 365, hardware, networking, connectivity, phone systems, backup, hosting and security — a spread of specialisms no single hire can match, on call whenever you need them.
Why one in-house hire isn't enough
IT isn't one job. It's several.
Hardware breaks. Networks need proper configuration. Internet needs to stay up. Cloud tools need setting up right. Phone systems need managing. Data needs backing up. Security needs watching. Websites need hosting. One person can be genuinely excellent at maybe two of those — the rest becomes guesswork, learned on the job, on your time.
- A specialist covering each area, not one generalist stretched thin
- Cover that doesn't disappear when one person is off sick or on leave
- A team that already works with cloud and modern tooling day to day
- One point of contact, backed by a full department behind them
What's included
Everything an IT department does — without the overhead of hiring one
Each specialism below is its own service, delivered by the same team, under one agreement.
IT Support & Helpdesk
Remote helpdesk support and proactive monitoring for your whole team, backed by clear response times — the day-to-day layer everything else sits on.
Learn moreCloud & Microsoft 365
Microsoft 365 licensing, setup and ongoing management — bundled into a support plan, or bought and managed as a standalone service.
Learn moreHardware Support, Repairs & Procurement
Diagnostics, repairs and procurement for laptops, desktops and workstations, so a broken machine is a minor interruption, not a lost day.
Learn moreNetworking
Switch configuration, LAN setup and Wi-Fi that's fast, secure and doesn't need babysitting.
Learn moreConnectivity — Internet & Backup
Business internet and resilient backup connections, so one dropped line never means a dropped business.
Learn moreBusiness Phone Systems (VoIP)
Cloud-based phone systems that move with your business — flexible, remote-friendly, and cheaper than a traditional line.
Learn moreBackup & Disaster Recovery
Backup and disaster recovery for the data and systems your business depends on, so a lost device, failed drive or ransomware attack is a recovery, not a catastrophe.
Learn moreWebsite Design & Hosting
Small business website design, hosting and SSL — built properly and kept running, not left to rot after launch.
Learn moreCyber-Security
Vulnerability scanning and remediation for businesses who want to get ahead of a growing risk, on their terms.
Learn moreHome & Micro-Business IT Support
Not every setup needs a full support plan. We help sole traders, microbusinesses and home users sort out IT problems too, without needing to be a large office first.
Learn moreAreas we serve
IT support across North Wales
Based in North Wales, covering the whole of it as standard — plus businesses further out across the North West.
See all areas we serve